Can anyone register an account?
Yes. Public XMPP registrations are open to those looking for a chat account.
How long are inactive accounts kept?
Inactive user accounts are removed after 6 months.
Why does my new account already show someone in my buddy list?
New JID accounts will see a Support Contact in the roster list, but it is not required to have. This user can be removed or re-added at any time.
How are user credentials protected?
User account credentials are hashed and salted.
What is the minimum amount of characters a password or passphrase must be?
What address can I use for a File Transfer Proxy?
I forgot my password or passphrase. Can this be reset?
Users can update their existing password using a number of XMPP clients for in-band password resets. For security reasons there is currently no way to change a forgotten password.
Which XMPP communication server is being used?
What can I do about spam or abuse?
Spam and abuse including advertisements of any kind will not be tolerated on this network. For spam or abuse please email email@example.com with the full details. If Staff is online you can also send an Instant Message.
How do I register a nick?
/msg NickServ Help Register or
/ns Help Register
How do I register a new channel?
/msg ChanServ Help Register or
/cs Help Register
How do I request a vhost?
/msg HostServ Help or