Can anyone register an account?
Yes. Public XMPP registrations are open to those looking for a chat account.
How long are inactive accounts kept?
Inactive user accounts are removed after 6 months.
Why does my new account already show someone in my buddy list?
New JID accounts will see a Support Contact in the roster list, but it is not required to have. This user can be removed or re-added at any time.
How are user credentials protected?
User account credentials are hashed and salted.
What is the minimum amount of characters a password or passphrase must be?
What address can I use for a File Transfer Proxy?
I forgot my password or passphrase. Can this be reset?
Users can update their existing password using a number of XMPP clients for in-band password resets. For security reasons there is currently no way to change a forgotten password.
Which XMPP communication server is being used?
What XMPP extensions are supported?
See the docs for a descriptive list.
How can I do audio and video conferencing?
Check out the Jitsi desktop and mobile apps - featuring the world's best video conferences.
What can I do about spam or abuse?
Spam and abuse including advertisements of any kind will not be tolerated on this network. For spam or abuse please email email@example.com with the full details. If Staff is online you can also send an Instant Message.
What else can be done to help with spam?
KodeNet XMPP blocks strangers not in your roster list. There are also measures in place to block entire spammer domains.
See the docs on connecting to the network, registering usernames, channels and vhosts.
How can I report issues?
New issues can be submitted on the project's GitHub page.